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'Legacy code' in Diablo 2: Resurrected is causing widespread connection headaches


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Diablo 2: Resurrected

The first few weeks of Diablo 2: Resurrected have not gone especially smoothly. At launch, players reported troubles with disappearing or locked-out characters, and some were unable to start the game at all. 

Three weeks down the road, some players are still struggling to connect to the game's servers: Multiple reports of investigations into, and resolutions of, Diablo 2: Resurrected login problems have appeared on the BlizzardCS Twitter account since October 9, mostly recently just a few hours ago.

[#D2R] We are aware of an issue that is affecting our authentication servers, which may result in slow or failed login attempts. We are currently investigating the cause and will provide updates as they are available.October 14, 2021

There are clearly serious problems with the game, and with fans growing increasingly antsy about Blizzard's apparent inability to fix them, community manager PezRadar has posted a lengthy forum update explaining what's gone wrong, what's being done about it, and why it might take some time to get things fully sorted.

"On Saturday morning Pacific time, we suffered a global outage due to a sudden, significant surge in traffic," PezRadar explained. "This was a new threshold that our servers had not experienced at all, not even at launch. This was exacerbated by an update we had rolled out the previous day intended to enhance performance around game creation—these two factors combined overloaded our global database, causing it to time out."

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